Frequently asked questions
Everything you need to know before starting on Quest Reward.
What is Quest Reward?
Quest Reward is a rewards platform: you complete activities from our partners (games, surveys, offers) and earn points you can convert to euros.
Is it free to join?
Yes. All you need is an email address and a password to create your account.
How much can I earn?
It depends on the activities available to you, the time you put in and our partners' campaigns when you log in. We don't publish an average amount and we don't guarantee any income: that would be dishonest, because it varies a lot from one person to another.
How do I earn points?
By completing activities in the "Earn" tab and on the offer wall. Each offer shows its reward; points are credited once the partner confirms the activity.
How do tasks work?
A task describes a specific action and its reward. You open it from your account, complete the action, and the partner sends its confirmation to our servers — that is what triggers the credit. The full flow is on the paid offers and tasks page.
How do paid surveys work?
They are market research studies paid for by brands and research companies. The first questions check whether you match the panel they need, which is why some surveys end early. More on the paid surveys page.
Can I earn points by playing games?
Yes, but not by the hour: the publisher sets a goal (a level, a chapter) and rewards players who reach it. See play games for money.
How do partner offers work?
A partner offer asks you to try a service, sign up for a platform or use an app. Its conditions are shown before you start, and only the partner's approval credits your points. An approval can be reversed by the partner, for example in case of fraud or a refund.
How do points convert to euros?
The conversion is fixed by the platform: 1,000 points = €1. Your Wallet always shows the euro value of your available balance.
Is Quest Reward legit or a scam?
We never ask you to pay, we don't promise any income and we explain where the money comes from: partners pay us for activities that are actually completed. Our company, address and contact details are in the legal notice, and the earning and withdrawal rules are in the terms of use. We also say clearly that we can't guarantee earnings.
Why are some points "pending"?
Some partners approve activities with a delay. Points become "available" as soon as they are confirmed.
What are XP and levels for?
Every approved activity earns XP. There are 50 levels: the higher your level, the bigger your share of each reward. Some major milestones also unlock a one-time points bonus.
What is the minimum withdrawal?
The minimum is €20.00. This threshold keeps payment fees down and lets us check every request properly.
Which withdrawal methods are available?
PayPal, bank transfer (IBAN) and Amazon gift card.
How long does a withdrawal take?
Requests are checked and processed manually by our team, within up to 3 business days. Payment is not instant.
Why are withdrawals processed manually?
Quest REWARD is a small, growing company. Manual checks let us handle every request reliably and securely. This may change as the platform grows.
How do I track my withdrawal?
In your Wallet under "My withdrawals" and in your history: each request shows its status (pending, processing, paid or declined) and the payment date once paid.
What happens if my request is declined?
The points reserved for that request are returned to your balance.
Where does the reward money come from?
Activities are supplied by partners (offer networks, game studios, survey companies) who pay us when an activity is actually completed. We pass a share of that payment on to you as points, and that share grows with your level.
What rules do I need to follow?
One account per person, accurate information and activities that are genuinely completed. VPNs, bots, emulators or multiple accounts void the related earnings and may lead to account closure.
Where are the terms, and how do I contact you?
See the terms of use, the privacy policy and the legal notice. For any question, use the contact page.